Returns & Replacements

At CleanWholesale.com, we want you to be completely satisfied with your purchase. If you encounter any issues with your order, we are here to assist you with our easy and straightforward Returns & Replacements process. Please take note of the following guidelines:

1. Damaged or Defective Items: If you receive damaged or defective products, please notify us within 48 hours of delivery. You can contact our customer support team via email or phone, providing details and photographs of the damaged items. We will promptly arrange for a return or replacement at no additional cost.

2. Non-Defective Returns: If you wish to return non-defective items, please contact us within 14 days of receiving your order. The products should be in their original condition, unopened, and unused. Please note that return shipping costs will be the responsibility of the customer.

3. Return Authorization: Before returning any items, you must obtain a Return Authorization (RA) number from our customer support team. Please do not send back any products without this RA number, as it will help us process your return more efficiently.

4. Refunds & Replacements: Upon receiving the returned items and verifying their condition, we will process your refund or replacement. Refunds will be issued using the original payment method, and replacements will be shipped out as soon as possible.

5. Exceptions: Certain items, such as perishable goods or personalized products, may not be eligible for returns or replacements. Please review the product details and specifications before placing your order.

Our goal is to ensure a hassle-free experience for you when it comes to returns and replacements. If you have any questions or require assistance, please reach out to our dedicated customer support team. We are committed to resolving any issues promptly and to your satisfaction. Thank you for choosing CleanWholesale.com.